Backup your device
You should prepare your device before sending to us for repair. It’s essential to prepare your phone to ensure a smooth and efficient repair process and by following a few simple steps, you can save time and help technicians diagnose and resolve the issue more efficiently.

You should prepare your device before sending to us for repair, here is the guide how to backup your device. It’s essential to prepare your phone to ensure a smooth and efficient repair process and by following a few simple steps, you can save time and help technicians diagnose and resolve the issue more efficiently. Here is the guide how to backup your smartphones and tablets.

1. Backup Your Data: We have no doubt that regardless of your phone model, it contains valuable personal information, videos, photos.  Safeguarding this data is crucial, especially since many people rely on their smartphones for online banking, work and other important apps requiring personal data. That’s why before handing over your device, it is crucial to back up your data to prevent any potential loss.
By creating a backup, you can ensure the safety of your valuable information and have peace of mind during the repair process.

You can find more how to back up your device detail here.

2. Remove Personal Information: Protect your privacy by removing any personal information from your smartphone and tablet before repair.

Here’s how you can do it:

Cloud backup

Utilise cloud storage services such as Google Drive, iCloud, or Dropbox to store your important files, photos, and documents securely.

Computer backup

Connect your device to a computer and transfer data using software like iTunes or specific device management tools.

External storage

Consider using an external hard drive or USB drive to create a backup of your device’s data.

Sign out and deactivate accounts

Delete any personal files, photos, videos, or documents stored on your device. By removing personal information, you minimise the risk of unauthorised   access to your data during the repair process.

Screen locks and passcodes

Remove any screen locks, passcodes, or biometric security measures such as fingerprint or facial recognition.
By disabling security measures, repair technicians can perform the required tests and repairs without any unnecessary obstacles.

These proactive measures protect your data, enable technicians to focus on the problem at hand, and help minimise any potential disruptions during the repair process. By taking the time to prepare your smartphone and tablet, you can contribute to a successful repair outcome and a swift return to optimal functionality. If you have any questions, Meelie Repair technicians are here to assist you in preparing your device for repair.

Meelie Mobile Mail-in Device Repair

We hope you found these steps useful on how to make your phone ready to repair. Meelie Repair offers up to 12-month warranty and fast turnaround for all repairs.

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Why choose Meelie Repair?

Meelie Repair provides eco-friendly repair services that deliver top-quality results. Our expert technicians use high-quality parts to restore your device to its original condition, ensuring long-lasting performance. We pride ourselves on having honesty and transparency in our services and provide excellent customer service to meet and exceed customer satisfaction.
Whether your smartphone has a cracked screen, water damage, battery issues or software glitches, our qualified technicians are here to help. We ensure that from diagnosis to repair, the turnaround is fast, efficient and minimises disruption to your everyday life.

12-Month Warranty

All repairs come with
a 12-month warranty.

Genuine Parts

We use only genuine Samsung and Apple parts.

Quality Repairs

All repairs are carried out by our highly skilled technicians.

Fast Turnaround

Repairs are usually carried out within 2-3 working days.

Eco-Friendly

We plant a tree for every repair completed.

UK Customer Service

We are here to help you with any issues you may have.

Meelie Repairs
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